Frequently Asked Questions

Q: How much do your products cost?

A: Our software is quite different from basic online registration options you may be familiar with. Our software powers some of the highest profile events in the industry—going far beyond registration—and because of the level of available configuration, each deployment is different. As our solutions are Web-based, we can easily configure the final product to fit your needs. By focusing on features and functionality, we are able to create a custom and modular experience that fits your budget.

Because of the open-ended nature of our products, naming a price is difficult to do. It will depend on your usage and how involved you would like us to be.

Q: Who do I contact for lead retrieval questions?

A: Lance Hill manages our Lead Retrieval department. Please call him direct at 801.494.0251, or e-mail him: lance.hill@wingateweb.com.

Q: Which WingateWeb product is right for me?

A: If you plan and deliver dozens or even hundreds of smaller events every year, WingateWeb Event Console™ will meet your needs. It is a persistent, global administrative portal that provides event consolidation and meeting management with integrated online registration across all your events.

If you plan and deliver large, complex events, with thousands of attendees and hundreds of sessions, WingateWeb Conference™ is the ideal end-to-end event management solution for each conference.

Contact our sales team today at 866.224.3211 or sales@wingateweb.com to discuss the WingateWeb product that will fit your needs.

Q: Who are your customers? What types of events have you done?

A: We primarily work with companies in the technology, biotech, and finance industries, though our solutions can work for any industry. We currently have over 50 active clients and 20 partners, who plan and deliver meetings of all sizes. Our sales team would be happy to discuss references with you. Contact them today at 866.224.3211 or sales@wingateweb.com.

Q: You're a technology company, so why are there professional services? What are those services and what do they cost?

A: Clients who use our event management technology also have the option of leveraging our experience in project management, custom development, accounting, training and other associated services. These can be purchased on a discretionary basis, as support and enhancements for our technology offering.

Q: How can your software increase ROI at our events?

A: We help increase profit in at least four ways. First, our solutions help you cut costs by automating mundane tasks. Conference and Event Console can take care of the e-mails, lodging, reporting, registration variables, etc., allowing you to focus on aspects of your event that require your unique expertise.

Second, because you can plan and coordinate better, your attendees and exhibitors can enjoy a seamless event experience, leading to increased satisfaction. Your attendees and exhibitors realize a greater ROI, which increases the value and repeat attendance of your event.

Third, because we can easily capture anything you need to know about your attendees in the registration process, you have an enhanced opportunity to offer customized purchase options to each registrant based on their real-time responses to registration questions, allowing you to offer targeted content and sponsorship opportunities and ultimately increasing revenue.

Fourth, our event surveys can be precisely targeted to match each attendee’s on-site experience. Survey results help you see areas that need improvement, so that every event is better than the last, which is another way of increasing attendee and exhibitor satisfaction. Surveys can also be tied to individual sessions and, with Conference, results may be sent to speakers during the conference so that they can make adjustments to their session content even between sessions.

Q: Do we just buy your system and install it on our servers? How does that work?

A: Our solutions are Web-based, so there’s no hardware or software to install. All you need is a Web browser and an Internet connection.

Once you decide to work with us, we will assign an account manager and a project manager to your deployment. We will help you get familiar with the product and help you get your event up and running.

Q: What sets WingateWeb apart?

A: Our solutions offer a breadth and depth to event management that no one can match. We offer a unified database for everything, giving you an incredible advantage—best-in-class reporting, ease of use for administrators, automation across modules, one-stop record updating, a single point-of-contact with a single vendor).

Our online registration system allows you to set up unlimited registration experiences, price points and product offerings, based on registration codes or unique URL's. Hotel room block management is built-in to provide a single experience for your attendees. And we do much more than just registration.

Let us show you what sets us apart. To see for yourself how we are different, contact our sales team at 866.224.3211 or sales@wingateweb.com and schedule an on-line demonstration of our solutions.